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Frequently Asked Questions |
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General Questions
Payment Questions
Quality Requirement Questions
Quote Submission Questions
Shipping Questions
| General |
 I don't live in the U.S., can I still sell you my games?
No, we currently only buy games from customers in the United States.
My game is not listed on your site, can I still sell it to you?
No, we will only buy games listed on our site.
Do you buy non-North American games?
No, we only buy games made for the North American market (USA and Canada).
What don't you buy?
We will not buy burned or copied games of any sort. This includes, but is not limited to DVD-Rs, DVD-RWs, DVD+Rs, DVD+RWs, CD-Rs, or CD-RWs.
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| Payments |
How can I be compensated for my games?
We pay cash for your games. We will transmit the payment to you through Paypal or cashier's check. Note that there is a $0.90 surcharge for shipping and handling if you wish to be paid by check. Check payments are processed and shipped by Wells Fargo and are guaranteed, prepaid cashier's checks.
How long will it take for me to be compensated for my games?
We will remit payment for your games within 24 hours of when we receive them. This is opposed to the several week processing times of competitors. If you select to be paid by Paypal, then you will receive your payment almost instantly. If you select to be paid by check, then it will be shipped to you via USPS first class, and you should receive it in 3-5 days depending on your location.
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| Quality Requirements |
Case Condition:
We will not accept games without cases for non-cartridge-based systems (PS2, Xbox, Dreamcast, Gamecube, etc.). The game case must be in adequate condition to protect the game. This means the case must hold the game securely on the spindle, and close properly. We will accept game cartridges (N64, GBA, etc.) without their original boxes with no penalty.
Game Cover Condition:
We will not accept games that are missing case covers. This applies to all disc-based games (Including PSP), as well as Nintendo DS games. We will accept games with marked out or removed UPCs with no deduction.
Manual Condition:
We will deduct $0.50 from the value of the game if its manual is missing. This compares to the 50% and greater price reductions of competitors.
Disc Condition:
The Disc itself must be in playable condition. That means that at no point while playing the game does it skip or crash. Light scratches are fine as long as the game remains playable.
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| Submitting A Quote |
Can I add more games to a quote after I've submitted it?
No, you must submit a seperate quote with the additional games. Then when you ship your games to us, just mention both quote numbers.
How can I check my quote status?
You can check the status of your quote by logging into your account and viewing your previously submitted quotes. Also, whenever the status of one of your quotes changes, you will be notified by email.
How are rejected games handled?
If any of the games in your quote are rejected for failing to meet quality requirements, then you will be notified by email. From there you can either choose to have the rejected games shipped back to you at your cost, or accept reductions to your total payout.
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If you have any questions that weren't addressed here please feel free to email us.
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